Privacy Policy & SMS Terms

1. Information we collect

Depending on how you interact with us and the services you request, we may collect:

• Contact and identity information: your name, business name, role, mailing address, telephone number, and email address.
• Service-related information: information and documents you provide about your business, creditors, commercial debts, MCA obligations, agreements, and relevant financial or payment records.
• Communications and consent records: inquiries, correspondence, service requests, signed forms, SMS consent records, communication preferences, and opt-out requests.
• Technical information: information that our website or hosting provider may receive when you visit, such as your IP address, browser type, device information, pages requested, and access dates and times.

We may receive information directly from you, from an authorized representative, or from creditors and service providers in connection with your requested services.

2. How we use information

• Respond to inquiries, enroll clients, and provide requested services.
• Review commercial obligations and communicate with creditors or authorized professionals in connection with a client's service program.
• Manage agreements, documents, client accounts, and service administration.
• Send service-related communications and, when expressly authorized, customer-care text messages.
• Maintain consent records, honor communication preferences, and process opt-out requests.
• Operate and protect our website and systems, address disputes, and meet applicable legal and recordkeeping obligations.

3. Who we share information with

We may share information as necessary with service providers that support our operations, including customer management, electronic signature, hosting, communications, and payment administration providers. We may also share service-related information with creditors, legal counsel, or other authorized professionals as necessary to perform the services you request or authorize.

We may disclose information when required by applicable law, legal process, or a lawful government request, or when reasonably necessary to protect legal rights, prevent fraud, or maintain security. If our business undergoes a merger, acquisition, or similar transaction, relevant records may be transferred subject to applicable law and privacy protections.

4. Cookies and website technologies

Our website and its service providers may use cookies or similar technologies to support site functionality, security, and usage measurement. Your browser settings may allow you to block or delete cookies. Blocking cookies may affect some site features.

5. Retention and security

We retain information for as long as reasonably necessary to provide services, maintain business records, honor communication preferences, resolve disputes, and meet applicable legal obligations. Consent and opt-out records may be retained to document your choices and prevent unwanted messages.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of electronic transmission or storage is completely secure.

6. Your choices and requests

You may ask to review or correct information you provided, update your communication preferences, or request deletion of information, subject to applicable legal and recordkeeping requirements. Depending on where you live, applicable law may provide additional rights. We may need to verify your identity before acting on a request.

To submit a request, contact your assigned Saldo Vita representative or use the contact options provided on saldovita.com. To stop text messages, reply STOP to a message from us.

7. Third-party websites

Links to external websites are governed by those websites' own privacy policies. This policy applies to Saldo Vita's handling of information.

8. Children

Our services are intended for adult business owners and authorized business representatives. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

9. Policy changes

We may update this policy from time to time. The current version will appear on this page with an updated revision date. We will provide additional notice when required by applicable law.

SMS Terms of Service

By expressly opting into SMS through verbal consent, a separate written or electronically signed authorization, or another documented consent method, you agree to receive service-related text messages from Saldo Vita LLC at the mobile number you provide.

Who receives messages and what they include

Our SMS program is limited to enrolled clients who have signed a service agreement, selected Saldo Vita to provide services, and expressly consented to SMS. Messages may include appointment and call reminders, onboarding instructions, document requests, signature reminders, updates about your existing service program, customer support responses, and requested callback coordination.

We do not use this SMS program for marketing, promotional offers, prospecting, or outreach to leads or purchased contact lists.

Voluntary consent

SMS consent is optional and is not a condition of purchasing or receiving services. Providing a mobile number or signing a service agreement alone does not authorize SMS. A separate affirmative SMS authorization is required. You confirm that you are the subscriber or authorized user of the number provided and should notify us if that number changes.

Frequency and charges

Message frequency varies. The number of messages depends on your service needs and interactions with us. Message and data rates may apply under your mobile carrier's plan.

Opt out

To opt out at any time, text STOP to the number that sent the message. We also honor END, CANCEL, UNSUBSCRIBE, and QUIT, and other clear requests to stop messages. You may receive one confirmation of your opt-out; no further messages will be sent unless you subsequently provide renewed consent. Opting out of SMS does not terminate your service agreement.

Opt-In Method

You may opt in to receive SMS messages from SALDO VITA LLC by providing affirmative verbal consent when our representative asks for your permission during a telephone conversation.

Your verbal authorization applies to customer-care messages at the mobile number you provide. Providing a telephone number or signing a service agreement alone does not authorize SMS messages.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit saldovita.com. Review our Privacy Policy and SMS Terms and Conditions.
• Message frequency may vary.

Assistance

For assistance, text HELP or visit saldovita.com and use the contact options provided there. You may also contact your assigned client representative.

Delivery and privacy

Delivery depends on your carrier and network availability and cannot be guaranteed. Mobile carriers are not liable for delayed or undelivered messages.

Visit our Privacy Policy for information about personal information and SMS consent. Visit these SMS Terms of Service for the terms of this messaging program. These SMS terms do not replace your separately signed service agreement.

Contact & privacy requests

Saldo Vita LLC
1712 Pioneer Ave, Ste 222
Cheyenne, WY 82001
Phone: (888) 759-0065
Email: info@saldovita.com
Website: https://saldovita.com

For privacy questions, information requests, or customer assistance, contact your assigned representative or use the contact options published on our website.